... dont get from customer everyday...
bear in mind, im actually working in a MNC and our customers are around the globe and only speaks to IT specialist or manager...
and here goes
cust : i wanna speak to xxx...
me : *get details of which id, which comp, name, reason*
me : *tried to transfer but that person went for meal break
me : im sorry sir, xxx has gone for meal break. do you want me to pass any msg?
cust : oh. no no. no need. i'll call again later. i wanna go makan oso.
me : *thinking* makan? -_-"
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